77gaya Terms and Conditions
Please read these terms carefully before using the 77gaya platform. Creating an account on the platform means you fully accept these terms and conditions.
Introduction and Applicability
These Terms and Conditions ("Terms") form a legally binding agreement between 77gaya ("Platform", "we", "us") and any user of the platform ("you", "user"). Please read these Terms fully and carefully before using the 77gaya website, mobile interface, or any related services.
By registering an account on the 77gaya platform or by continuing to use its services, you agree to all clauses and sub-clauses of these Terms. If you do not agree with any part of these Terms, please stop using the platform.
Table of Contents
1 Eligibility and Age Requirements
The following eligibility conditions must be met to use the 77gaya platform:
- You must be at least 21 years old. This platform is operated for users aged 21 and above only.
- You are not accessing the platform from a jurisdiction where online gaming is prohibited by law.
- You are operating the account in your own name and for your own benefit — not on behalf of any third party.
- You do not have any other active account at 77gaya (only one account per person is permitted).
- You are not currently under a voluntary self-exclusion or cooling-off period.
If it is later confirmed that a user opened an account in violation of these conditions, 77gaya reserves the right to immediately close the account and withhold all deposited funds.
2 Account Registration and Security
The terms relating to the registration process and account maintenance are as follows:
- All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in immediate account closure.
- You are required to keep your login credentials (username and password) confidential and not to disclose them to any third party.
- Please notify our support team immediately of any unauthorized use of your account.
- Only one account per person is permitted. Holding multiple accounts is strictly prohibited and may result in both accounts being closed.
- 77gaya may request identity verification (KYC) documents at any time — such as a national ID card, passport, or driving license. Failure to provide documents within the specified time may result in account restrictions.
Financial Transactions and Bonuses
3 Deposits and Withdrawals
The following terms apply to financial transactions on 77gaya:
- Minimum deposit: ৳300 per method.
- Minimum withdrawal: ৳800.
- Supported payment methods: bKash, Nagad, Rocket, and bank transfer.
- Withdrawal processing time: Generally completed within 30 minutes to 3 hours.
- Identity verification must be completed before a withdrawal request is processed.
- Withdrawals are generally processed through the same method used for the deposit.
- 77gaya reserves the right to request additional investigation or documentation for suspicious transactions.
- Complying with anti-money laundering (AML) policy is an obligation for every user. Deposits from third-party bank accounts or mobile banking accounts are not accepted.
4 Bonuses and Promotional Offers
Terms and conditions for 77gaya bonuses and promotions:
- Welcome bonus: 150% bonus on the first deposit, up to ৳8,000. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500.
- Wagering requirement: Bonus funds must be wagered 20 times the bonus amount before withdrawal.
- Bonus offers are valid for a specific period — the bonus will be cancelled once it expires.
- Bonuses do not apply if multiple accounts exist from the same household or the same IP address.
- If bonus abuse is detected (bonus arbitrage, use of predetermined strategies), the bonus and any associated winnings will be cancelled.
- VIP bonuses and weekly cashback: up to 0.2% at Bronze level, up to 0.4% at Silver level, up to 0.6% at Gold level, and up to 0.8% weekly cashback at Platinum level.
- 77gaya reserves the right to change or cancel any promotion at any time.
Important notice: Gambling at 77gaya carries financial risk. Before placing bets, make sure you are only spending money that you can afford to lose without affecting your livelihood. For users aged 21 and above only.
Gameplay and Prohibited Activities
5 Gameplay and Fairness
77gaya is committed to ensuring a fair gaming environment across all games:
- All games are powered by Random Number Generator (RNG) technology, which ensures the fairness of outcomes.
- Game results are entirely independent — previous results do not influence future results.
- Any bet affected by a technical error or disconnection in any game may be cancelled and the stake will be refunded.
- Winnings arising from a software error by a game provider (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) will be considered void.
- Betting limits are set for each game and 77gaya reserves the right to change them at any time.
6 Prohibited Activities
The following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:
- Creating or operating multiple accounts.
- Following a predetermined betting pattern with the intention of exploiting bonus rules.
- Hacking, sending viruses, or exploiting technical vulnerabilities of the platform.
- Playing games using any automated bot, software, or algorithm.
- Attempting to collect account information of other users or carrying out fraudulent activities.
- Using the platform for money laundering or any illegal financial activity.
- Behaving in an unpleasant, threatening, or harassing manner toward platform staff.
- Placing bets on behalf of a third party or operating any resale activity.
Privacy, Liability and Protection
7 Privacy and Data Protection
77gaya uses SSL encryption and industry-standard security technology to protect users' personal information. Please read our Privacy Policy for detailed information on how we collect, use, and protect data.
- Personal information provided at registration will be used only for service delivery, identity verification, and customer support.
- Personal information will not be sold or transferred to third parties except where required by law.
- Details about cookie use and tracking technology are described in our privacy policy.
8 Responsible Gaming
77gaya firmly believes in responsible gaming. Our goal is to ensure a safe and enjoyable gaming experience.
- Users can contact the support team to set deposit limits, loss limits, or session time limits for themselves.
- Self-exclusion can be requested — account access will be restricted during this period.
- If signs of problem gambling appear, take a break immediately and seek professional help if needed.
- Please read our Responsible Gaming page for detailed guidance.
9 Limitation of Liability
77gaya accepts no liability in the following circumstances:
- If a game session is interrupted due to internet disconnection or a technical fault.
- If loss occurs as a result of the user's own negligence or account access by a third party.
- If service is disrupted due to unexpected server maintenance or a cyber attack.
- For any loss resulting from a software error by a game provider.
- For any consequences arising from a user opening an account by providing false information.
In any circumstance, 77gaya's maximum liability is limited to the amount of funds held in the user's account.
Amendment, Termination and Contact
10 Amendment and Revision of Terms
77gaya reserves the right to change, amend, or update these Terms at any time. Users will be notified by email or via a public notice on the platform in the case of significant changes. Continuing to use the platform after changes are made means accepting the new terms. The date of the most recent update will always be shown at the top of this page.
11 Account Suspension and Closure
77gaya may suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any clause of these Terms.
- If fraudulent, abusive, or unlawful activity is detected.
- Failure to provide identity verification documents on time.
- In response to instructions from a regulatory or law enforcement authority.
Users may also request account closure at any time by contacting the support team. Any legitimate funds will be returned after verification.
12 Contact and Complaints
Please contact us for any questions, comments, or complaints regarding these Terms:
- Live Chat: Instant support in Bengali available 24/7.
- Email: [email protected]
We take all complaints seriously and aim to resolve them as quickly as possible. To learn more about 77gaya, visit our About Us page.
General Provisions
These Terms are drafted in accordance with internationally accepted online gaming industry standards. If any clause is found to be invalid or unenforceable, only that clause will be removed and the remaining terms will continue in full force. These Terms have been prepared in Bengali and the Bengali version shall be considered authoritative. Both parties will seek to resolve any disputes in good faith and through cooperation.
77gaya is a safe and reliable online gaming platform. Play responsibly. For more information, visit our FAQ and Responsible Gaming pages.