🛡️ Safe Gaming Commitment

Responsible gaming is our priority at 77gaya

We believe entertainment should be enjoyable — not stressful. Play at 77gaya at your own pace, within your own limits, completely safely.

Our responsible gaming policy


77gaya is committed to creating a safe and enjoyable gaming environment for players in Bangladesh. Responsible gaming means knowing your limits, playing for entertainment — and seeking help immediately if you ever feel financial pressure or emotional distress.

Online gaming is a popular form of entertainment. But like any entertainment, it has a healthy boundary. At 77gaya we want you to always stay in control. That is why we provide you with various tools and features that help keep your gaming experience safe and enjoyable.

Remember: gaming should never be seen as a source of income. It is a form of entertainment. The outcome of every game depends entirely on chance and there is no guarantee of winning. Always wager only what you can afford to lose without affecting your daily life or your family.

⚠️ Important notice: 77gaya is for persons aged 21 and above only. Access by minors is strictly prohibited. If you know someone underage who is gaming, please contact us.

🆘 Need help? If you feel you may have a gaming problem, contact our 24/7 live chat today or email [email protected] — we are always ready to assist you in Bengali.

Our protection tools and features


21+

Age Verification

You must be at least 21 years old to open an account at 77gaya. We verify age during registration and any account found to belong to a minor is closed immediately. This is our most important protection measure.

Setting Deposit Limits

You can set your own daily, weekly or monthly deposit limit. Once a limit is active, it will not be possible to deposit more than the set amount. Reducing a limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Self-Exclusion

If you feel you need a break from gaming, you can temporarily or permanently close your account at any time. During self-exclusion no promotional messages will be sent to you and reopening your account is made deliberately difficult.

Time Controls and Breaks

Using our time-out feature you can take a break from gaming for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period. Taking regular breaks is an important part of healthy gaming habits.

Reality Check Notifications

You can set reminders at chosen intervals — for example a message every 30 minutes or 1 hour telling you how long you have been playing and how much you have spent in total. This helps keep you aware.

24/7 Support Team

Our Bengali-speaking support team is available 24 hours a day, 7 days a week via live chat. Never hesitate to talk about a gaming problem — we will help you without judgment.

Recognise the signs of a gaming problem


Ask yourself the following questions. If the answer to one or more is yes, it may be time to use the responsible gaming tools or to get in touch with us.

Are you spending more time or money than you planned?
Do you tend to bet again to try to win back money you have lost?
Is gaming damaging your relationships with family or friends?
Do you feel restless or anxious when you try to stop gaming?
Are you spending money meant for everyday expenses on gaming?
Are you gaming in secret or hiding information from the people close to you?

Healthy gaming habits


Responsible gaming is not just about following limits — it is a positive mindset that keeps gaming enjoyable.

Set a budget before you play and stick to it.
See gaming as entertainment, not a way to earn money.
Avoid playing when you are angry, frustrated or under the influence of alcohol.
Take regular breaks and spend time with your family.
Do not try to chase losses after a losing session.
Keep your deposit limit and time-out tools active.

How to use the protection tools


1

Log in to your account

Go to the 77gaya login page and sign in with your user ID and password. Then go to your account Settings.

2

Open the "Responsible Gaming" section

In Settings, look for the "Responsible Gaming" option. All protection tools are available together in one place.

3

Set your preferred limits

Deposit limit, session time limit or loss limit — choose the limits that suit your needs and confirm them.

4

Chat with us for support

For any issue, click the live chat button. Our Bengali-speaking team will help you set up the right tools.

Protection for minors


Access by minors is strictly prohibited at 77gaya. We verify identity during the registration process to ensure no one under 21 can use our platform.

If there are children or teenagers in your home, use parental control software on your device and block online gaming sites. Always keep your username and password private and do not allow anyone else to use your account.

If you suspect a minor is using your account, immediately email [email protected] or let us know via live chat.

Advice for parents:

Keep parental controls enabled on your computer or phone.
Make children aware about online gaming.
Keep your gaming account password secure.
Always log out after a gaming session.

Need help? We are here for you.

Contact our 24/7 live chat team to learn more about responsible gaming or to set up the tools. Or read our FAQ first.

Explore more


Responsible Gaming FAQ


You must be at least 21 years old to open an account and play at 77gaya. We verify age during registration and any account found to belong to a minor is closed immediately.

After logging into your account, go to the "Responsible Gaming" section in Settings. There you can set daily, weekly and monthly deposit limits separately. Contact our live chat for assistance.

When you activate self-exclusion, your account will be locked for a set period. During this time you will not be able to log in, make deposits or play games. For permanent self-exclusion, email [email protected] or submit a request via live chat.

Our Bengali-speaking support team is available 24/7 via live chat. You can also email [email protected]. We provide assistance confidentially and without judgment.

A session limit sets how long you can play in one sitting — you are automatically logged out when the time is up. A time-out is a complete break for a set number of days. You can activate both from your Settings at any time.